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Last Updated: July 15, 2025

Milkman Foods ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or use our website at https://www.milkmanfoods.ca.

By using our services, you consent to the data practices described in this policy.

Information We Collect

We may collect the following types of information from you when you interact with our website:

a. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Billing Information (e.g., payment method)

b. Non-Personal Information

  • IP Address
  • Browser Type and Version
  • Device Type
  • Referring URLs
  • Usage data such as pages visited, actions performed, and timestamps

How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders
  • To manage your subscriptions
  • To communicate order updates, promotions, or important notices
  • To respond to your inquiries or customer service requests
  • To improve our website functionality and user experience
  • To comply with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment and Security

All payment transactions are securely processed using encrypted protocols. We do not store your full credit/debit card information on our servers.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Cookies & Analytics

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and support core site functionality.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features on our website.

Third-Party Services

We may use trusted third-party tools or service providers to assist with payment processing, analytics, or communication. These third parties are contractually obligated to protect your data and use it only for the specified purpose.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. You may request the deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict certain processing activities
  • Withdraw consent (where applicable)

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently gathered such information, we will delete it promptly.

Policy Updates

We reserve the right to update or revise this Privacy Policy at any time. Changes will be effective upon posting on this page with an updated "Effective Date." We encourage users to review this policy periodically.

Contact Us

For questions or concerns regarding this Privacy Policy, here you can contact us.